(Effective February 1, 2018)

simuwatt has created this privacy policy in order clarify how information you provide is used and the ways in which you can protect your privacy. Your privacy matters to simuwatt so whether you are new to simuwatt or a long-time user, please contact us if you have any questions.

Information Collected

This policy covers the following personal information that simuwatt collects through (i) your use of the simuwatt website(s), web and native applications, and in connection with off-line communications, and (ii) our provision of services to customers. Specifically, simuwatt may collect such information from offline and online registrations and forms, communications and interactions, sales inquiries and transactions, and the provision of services to customers such as name, physical address, telephone number(s), email address, and company name. The majority of the information collected under this category is business contact information.

Uses of Information and Sharing of Information

To tailor marketing to your needs and respond to your requests, we may use your personal information to (i) notify you about new product releases and service developments, (ii) respond directly to your requests for information, including registrations for newsletters or other specific requests, or (iii) pass your contact information to the appropriate simuwatt distributor or reseller for further follow-up related to your interests. In addition, if you consent, simuwatt may share your contact information with other selected partners that offer complementary products or services. Please review the specific partner’s privacy policy regarding any further interactions with them.  We will collect, process, and share your personal information only in the ways we have disclosed in this privacy policy and in accordance with any consents you have provided, including opt-out requests. We may supplement information you provide with information received from third parties. We will make commercially reasonable efforts to ensure that information we collect from you remains accurate, complete and current.

Electronic Communications Protocols and Cookies

In addition to the information specified above, simuwatt may collect information about your use of the simuwatt website(s), web and native applications through electronic communications protocols and cookies. As is true when you visit most websites, simuwatt may automatically receive information from you as part of the communication connection itself, which often consists of network routing information, equipment information (e.g., browser type), your IP address, and date and time. While we do not offer an opt-out for cookies, browsers provide you information and control over cookies. You can set your browser to alert you when a cookie is being used, and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users can generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion.

Security of Information

simuwatt makes commercially reasonable efforts, aligned with industry-typical information security practices, to ensure the physical security of your personal information and to maintain its confidentiality.

Opt-Out Option

You may choose not to receive, or to discontinue receiving, information and promotional materials from us by contacting us via our website.

Updates to Privacy Policy

We may update this privacy policy from time to time. We will notify you of updates at your simuwatt account email address when any change occurs. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you via email, and you will have a choice as to whether or not we use your personal information in such different manner.